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Cancellation Policy

I require 48-hour notice for cancellations and rescheduling. Please provide as much advance notice for cancellation/rescheduling as possible (with a minimum of 48 hours). All cancellations/rescheduling requests made with less than 48 hours advance notice will be charged the full rate. If you are going to be late, please let me know by email within 10 minutes. If you are more than ten minutes late for your online therapy session, I will cancel our session unless I hear from you. In this case, I will no longer be available during your therapy session. However, if you let me know you are running late prior to the session or during the first ten minutes of your session, I will remain available No-calls/ no-shows later than 10 minutes will be charged the full rate. If you are not able to attend, I will assume that something has occurred and you are unable to reach out to me. Please send me an update as soon as you are able and we can handle logistics at this time. I will anticipate your presence at the next session during our scheduled time unless you directly communicate with me that you will not be available. A no-show or absence(s) do not communicate a desire to end therapy. If you choose to end our work together, please let me know in session or via email. When we meet for online therapy, your credit card will be saved and charged for each session. Payment is due at each session. Payments made more than 24 hrs. past the completion of the session are subject to a 10% per day late fee. Payments disputed in error are also subject to 10%/day late fees. Payments are taken through Zelle.

Contact Details

• San Francisco Bay Area, CA, USA

  408-341-9079

  liftthefogkap@gmail.com